Terms & Conditions

SD Marketing Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
SD Marketing Ltd
Unit 5 Whiteley Court
Pool Road
Pool-In-Wharfedale
LS21 1FR
United Kingdom
Trade Enquiries: 01132 843477
Order/Product Enquiries: 01132 842014
Email: sales@sportjock.co.uk

Registered Company Details:
Registered Office:
SD Marketing Ltd
The Support Centre
34-36 Fink Hill Horsforth
West Yorkshire
LS18 4DH
United Kingdom
Email: fiona@sdmarketing.co.uk
Place of Registration: Companies House England & Wales – Cardiff 14th July 2003
VAT: 606839129
Registered Company Number: 04831914

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

We aim to despatch your order within 2 working days, so you should expect to receive your delivery within 5 working days. We will send your order by 1st Class Royal Mail. International orders will be sent out within 3 days but delivery times will vary.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

We guarantee your satisfaction.

Reaching Us

If you need to reach us, please email us, alternatively, you can call:

SD Marketing Ltd
The Support Centre
Unit 5 Whiteley Court
Pool Road
Pool-In-Wharfedale
LS21 1FR
United Kingdom
Trade Enquiries: 01132 843477
Order/Product Enquiries: 01132 842014
Email: sales [at] sportjock [dot] co [dot] uk
VAT: 606839129

Privacy Policy

SD Marketing Ltd do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to remember your login if you select the ‘Remember Me’ Option, and for google analytics. They are also used after you have logged on as part of that process. You can turn off cookies within your browser, please refer to your browsers help information to learn how. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Returns Policy

We hope that you will be pleased with your order, but if it is not suitable or is the wrong size, we are happy to refund or exchange within 30 days. The return post and packaging costs are not refundable, however you will not be charged any additional delivery costs for an exchange.

If you need to return an order please address to: Returned Goods, SD Marketing Ltd, Unit 5 Whiteley Court, Pool Road, Pool-In-Wharfedale, LS21 1FR, United Kingdom.